Customer Experience Management is the most critical factor of a Successful Business. They will not only bring you instant benefits, but also take your brand to unknown Markets.
People and devices will make a massive network and start producing unimaginable amount of data. Ability to transform this data into information is the power of tomorrow.
Tomorrows services will never be produced in-house; instead they will be from somewhere in the “Cloud”. Consuming them safely, securely and smartly will create the business edge.
There can be multiple ways of achieving a goal. But we select the Smartest way!
Out of all possible variables, security is something which we do not compromise!
Fulfilling the needs is a given, but we thrive for the enhanced value!
Your business is critical; that’s why we are there to support you!
Secvision was started in 2015, to provide “CCTV Solutions” for domestic customers. The objective was to combine technology and physics that creates a solution which cater practical needs of the customers and add value.
Since then, we have grown up to an organization, which provide solution in multiple technology verticals including Infrastructure, IT Security and Customer Experience Management.
We believe that every solution, which we provide should be Smarter and Secure than what is commonly available and it should not only satisfy customers’ primary need, but give them a better value.
We understand that the most important rule to follow is “always ensure a better customer experience”. We are ready to do it and help our customers to pass it to their customers.
By definition, smart homes use the flexibility introduced by the IoT enabled devices to communicate between each other and provide more control to the residents. In general; lighting, air conditioning and electronic devices are given control as a part of Smart Homes concept. But we add another dimension, “Security” to make home not only smart but secure.
Home Automation injects life into appliances such as lighting, Air Conditioners, Curtains and Blinds to create different scenes to match different moments.
IP or Analog cameras play the “watch and capture” role of any surveillance system. Video Analytics will generate more information based on what was captured.
If the need is not only to monitor, but also to control, access control systems will come into the picture. Interestingly, doors play an important role in these solutions.
Data has become the biggest asset of today’s enterprises. They spend lot of resources including time and money to generate useful data from different points of business transactions. Then they need to transport this large amount of data, store them and then analyze them to serve the customer in a better way. In other words, to ensure a better customer experience. Modern day enterprises use a large variety of tools to implement this process. Below are some of the solution, which we are providing you to achieve this goal.
Active & Passive Infrastructure solutions
IP Telephony Solutions
IT Asset Management Solutions
Application Performance Management Solutions
Network Monitoring Solutions
IT Helpdesk Solutions
Data Center Management Systems
IT as a Managed Service
Facilities Management Systems
Automated Energy Management System
Access Control Systems
Customer Experience Management is one of the key differentiators, in modern day Telecommunication Industry. Given the fact that traditional telecommunication service providers are not just providing the last mile, but providing lot more service, Customer Experience Management has become a key success factor.
With increasing demand on "Time Sensitive Applications" such as video, voice over Internet (OTT) it’s important to monitor the quality of the core, transportation and access networks. In addition, it’s important to manage the customer premise equipment in order to ensure the end to end quality of service.
Residence of Mr. Nishantha Perera
Residence of Mr. Sasanka Gunawardena
Litro Gas Lanka Ltd
SSP Corporate Services
Sri Lanka Renewable Energy Authority
Ministry of Finance
Ilma International Girls School